LSI MegaRAID 2108 freezes with abort command and all processes hang up in disk sleep

It happened to one of our old LSI MegaRAID 2108 controllers (AOC-USAS2LP-H8iR (smc2108) with 36 disk, 32x2T and 4x8T) to freeze and most of the processes hang up with Disk sleep. The server was up, the network was working, but no login could be successful. A hard reset was executed with the IPMI KVM. The server started up, the MegaRAID controller booted with a warning that it was shutdown unexpectedly so there could be possible loss of data and to accept it by pressing any key or “C” to boot in the WebBIOS of the controller.

To summarize it up: the LSI controller hangs up when is in the following modes:

  1. Background Initialization
  2. Check Consistency

Aborting and disabling the modes above let out controller to work till replacement. If you experience any kind of strange disk hangs or freezes you can try our solution here! Check below to see how to do it yourself.

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Update firmware of AOC-USAS2LP-H8iR (smc2108) – LSI 2108 MegaRAID Hardware Controller

This card

AOC-USAS2LP-H8iR

is really old (probably 7-9 years), but still it works, so you can check if you are with the latest and greatest firmware. Hope the latest fixes more things than it beaks. To flash the firmware you need Megaraid cli and the firmware file, the two files you check in the sub-directories of https://www.supermicro.com/wftp/driver/SAS/LSI/2108/Firmware/ They are still there despite this product is discontinued. In this URL these are the latest, tested and verified versions by Supermicro so it is advisable to download them from this link or at least use the same versions if they are not available (in the future, now they are still available).
As you know LSI (they bought 3ware RAID in 2009) was bought by Avago (2013), then Avago bought Broadcom (2016 and renamed itself to Broadcom, 2018), so not so easy to find stuff for such old hardware (which still works). So this old MegaRAID controller is better managed by MegaCli despite you can do it with “storcli”, which is a modification of the tw_cli utility of 3ware RAID.

Keep on reading!